Return and Refund Policy

We will accept returns for damaged or defective items only. If you believe your product to be damaged or defective, please see the following guidelines:  

  • Please contact us within 30 days of ordering the damaged or defective product. 

  • Please contact us by phone at 419-225-8297 (Monday-Thursday 8 am to 4 pm and Friday 8 am to 11:30 am, Eastern Standard Time) or email at

  • If you have ordered the wrong product, we will work with you to correct the error. Please contact us, and we will evaluate the options.